Last Updated: [Insert Date]

Welcome to New Look Sales! These Terms and Conditions outline the rules and regulations for using our website (www.newlooksdeals.com) and purchasing our contemporary fashion products.

By accessing our website and making purchases, you accept these terms in full. If you disagree with any part of these terms, please do not use our website.

1. Website Use and Intellectual Property

1.1 User Responsibilities

  • You must be at least 18 years old or have parental consent to make purchases
  • You agree to provide accurate and complete information when creating an account or placing orders
  • You are responsible for maintaining the confidentiality of your account credentials

1.2 Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of New Look Sales or its content suppliers and protected by international copyright laws. Unauthorized use may violate copyright, trademark, and other laws.

2. Products and Services

2.1 Product Descriptions

We strive to accurately display our contemporary fashion items including:

  • Accessories
  • Dresses and Outerwear
  • Footwear and Swimwear
  • Jeans, Trousers, and Shorts
  • Knitwear & Sweats
  • Suits & Tailoring
  • Tops
  • Underwear & Nightwear

Colors may vary slightly due to monitor settings. We reserve the right to modify product specifications without notice.

2.2 Product Availability

All items are subject to availability. We may limit quantities and reject orders that appear to be placed by dealers or resellers.

3. Ordering and Payment

3.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation email. We process orders within 1-2 business days (excluding weekends/holidays).

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the total amount to your selected payment method. All prices are in USD.

3.3 Pricing and Taxes

Prices are subject to change without notice. International customers are responsible for any customs fees or import taxes.

4. Shipping Policy

4.1 Shipping Options

We ship worldwide (excluding parts of Asia and remote locations) via:

  • Standard Shipping ($12.95): DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: EMS (for orders over $50, 15-25 business days after shipment)

4.2 Delivery Responsibilities

Once shipped, risk of loss passes to you. Please inspect packages upon delivery and report any damage immediately.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

  • Unworn, unwashed, and in original condition
  • With all tags attached
  • Accompanied by proof of purchase

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Underwear & Nightwear
  • Swimwear

Exceptions are made for faulty items.

5.3 Return Process

To initiate a return/exchange:

  1. Email [email protected] with your order details
  2. Wait for return authorization (within 2 business days)
  3. Ship items to: 5526 Thalman Dr, Brentwood, US 37027

5.4 Refunds

Refunds are processed within 5 business days of receipt and inspection. Original shipping costs are non-refundable unless the return is due to our error.

6. Limitation of Liability

New Look Sales shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays beyond our reasonable control (e.g., natural disasters, customs delays)
  • Incorrect product use or personal preferences

Our total liability for any claim related to your order shall not exceed the purchase price of the item(s) in question.

7. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy, which explains how we protect your information.

8. Governing Law

These Terms shall be governed by the laws of the State of Tennessee, USA, without regard to conflict of law principles.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance.

10. Contact Us

For questions about these Terms, please contact:

New Look Sales
5526 Thalman Dr
Brentwood, US 37027
Email: [email protected]

Thank you for choosing New Look Sales – where contemporary style meets customer satisfaction!